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Janus Henderson Investors Senior Operations Oversight Analyst in Luxembourg

We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively-managed products. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi-asset and alternatives. Our high-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work.

The department

Global Operations oversees the outsourced administration for funds and provides support to the Janus Henderson Investment and Distribution teams.

Overview of the role

This is an oversight role covering Operations with a focus on Fund Accounting (FA) and the Third-Party Administrators (TPAs). The oversight includes day to day fund activities, the oversight of outsourced activities including Fund Accounting and Administration. The role will be performed within the existing framework of oversight, governance and relationship management and will monitor the delivery of services against agreed service levels and KPI’s.

The role oversees funds under the Luxembourg Management Company, Henderson Management SA (“HMSA”). These funds include Luxembourg SICAVs, Irish Funds and European Alternative funds.

The role also includes the provision of support to the HMSA Conducting Officer (CO) responsible for Operations and Distribution Oversight (e.g. from a reporting and procedures perspective).

Duties and responsibilities

HMSA Reporting and Procedures

  • Support the CO in the delivery of reporting to HMSA Management Committee and Manco/AIFM and Fund Boards covering Operations and TPAs

  • Understand Circular 18/698 and any other regulation as applicable and incorporating requirements into oversight and operating model

  • Development, review (at least annually) and implementation where necessary of Operational procedures and policies

  • Assessment and evolution of Operational KPIs with internal and external delegates (including the Third Party Administrators)

  • Coordinate local regulatory reporting (Operational) as and when required in coordination with Global Operations / Compliance teams

  • Provide support to the Head of Operations and Distribution for projects

  • Maintain log of operations activity and delivery dates

  • Minutes any meetings as appropriate

TPA Oversight

  • Oversee fund accounting deliverables including final valuation and NAV sign off using pControl NAV Oversight tool

  • Oversee fund accounting and financial reporting including review of final financial statements , review auditor management letter, Sign off fund invoices and maintain fund expenses log

  • Assist JHI Financial Reporting team with the preparation of fund budgets and monitor the fund/share class OCF and present findings to the CO

  • Oversee pricing error and incidents ensuring that the local applicable regulations (including CSSF 2002/77) are applied where appropriate

  • Develop good working relationship with the TPA client service and relationship management team

  • Manage and resolve queries from internal and external parties and with the TPAs

  • Perform standardized TPA monitoring and due diligence oversight and reviews, both desk based and on site at TPAs where appropriate

  • Work with the wider team to ensure standards, SLAs and operating models are best practice, standardized across product types and meet local requirements

  • Oversee fund changes and projects e.g. product change, large subscriptions and redemptions

  • Provide back-up and assistance for the wider team in regards to the oversight of the Transfer Agency, Middle Office or Distribution Oversight.


  • Keep abreast of any new industry developments/trends and communicate these to the wider team

  • Adhere to TCF principles and complete relevant reporting

  • Work closely within the TPA Governance framework and provide TPA Governance Reporting and operational MI

  • Travel to Ireland and the UK is anticipated for participation in team meetings and TPA due diligence

  • Participate in any client operational due diligence meetings as required

Supervisory responsibilities

  • No

Technical skills and qualifications

  • Experience of a Management Company, including excellent reporting skills for operational reporting to committees and boards

  • Good working knowledge of investment funds and products and their distribution

  • Excellent knowledge of Luxembourg or Ireland regulatory framework

  • Strong background in controls and problem solving

  • Good Fund Accounting oversight skills

  • Good general IT skills including PowerPoint, Excel and database used for analysis and reporting purposes

  • Graduate or equivalent preferred

  • Relevant industry qualification e.g. IMC/ IOC (formerly IAQ) or other local qualifications beneficial

Competencies required

In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:

  • Good communication skills, both verbal and written, and the ability to liaise with senior management, peers and other team members

  • Strong organisational skills

  • Strong analytical skills and attention to detail

  • Proactive, has drive and energy, and is willing to work independently and take ownership

  • Ability to work under pressure and to tight deadlines

  • Good relationship building skills and strong management of stakeholders and their issues including timely escalation

  • Committed team player with ability to work as part of a global team as well as autonomously

  • Prepared to work hard and will enjoy the challenges of a fast moving and changing environment

  • Effective problem solver and solution orientated

  • Fluent English required and other languages an advantage

Ongoing competence in the role to be assessed, in line with applicable regulatory requirements, by:

  • Annual performance appraisal

  • Completion of all assigned compliance training


At a minimum the role will require you to:

  • Place the interest of Janus Henderson’s Clients first, act in accordance with TCF (Treating Customers Fairly) principles

  • Understand and follow laws and regulations applicable for your role, seeking the help of your supervising manager or Compliance if additional guidance is required

  • Understand and abide by all Janus Henderson policies applicable to your role, and seek support/guidance of the policy owner guidance when required

  • You are ultimately accountable for your actions and responsible for seeking further information on any or all of the above as necessary.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.