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Janus Henderson Investors Distribution Services Associate/Analyst in Luxembourg

Janus Henderson Global Investors is a leading independent global asset manager, dedicated to delivering the best outcomes for clients through a broad range of actively managed funds.

We provide our institutional, retail and high net-worth individuals with access to skilled investment professionals representing a broad range of asset classes including, equities, fixed income, multi asset and alternatives.

We are a team of independent thinkers who work tirelessly to help our clients achieve their goals – and we do it by fostering an energetic and collaborative culture that ensures our people love the place they work.

Headquartered in London, Janus Henderson is a truly global asset manager with a diverse geographic footprint, managing assets from 27 offices globally and employing more than 2,000 staff.

Corporate Title:Distribution Services Associate, Luxembourg

Department:Distribution Services

Reporting Line:Head of Operations and Distribution Oversight, Luxembourg


The Department

Distribution Services provides business management support to the Janus Henderson Distribution business including: Customer Governance and Customer Strategy; Distribution Strategy; Distributor Due Diligence; Distribution MI and Data Quality Management; Distribution Projects and; Commercial Services and Distribution Agreement support.

Overview of the Role

This role will support key areas of our Distribution business management function, primarily the establishment of JHI’s Distributor Due Diligence process and on-going Customer Governance.

This role is located in our Luxembourg office, and will form a core part of the local team which includes a number of product, distribution, operations, risk and compliance professionals. The role will have a matrix reporting line to the Head of Customer Strategy, London. The role will focus on our Luxembourg and Irish fund ranges. The role will offer the opportunity to be involved in major corporate projects as well as local operations.

This role is influential in meeting our corporate guiding principle of putting our clients at the heart of everything we do as well as ensuring we meet regulatory responsibilities.

Duties and Responsibilities

Distributor Due Diligence

  • Manage the day to day process for issuing and chasing DDD requests.

  • Collate and compile all necessary DDD reporting and papers for all relevant committees and management boards.

  • Build direct relationships with our preferred Due Diligence provider(s) to support continued development, enhancement and build out of the DDD process.

  • Perform due diligence, including periodic onsite visits with distributors.

  • Develop and support additional DDD responsibilities (extended regulation or further jurisdictional requirements) as required.

Branch Oversight

  • Be involved in branch oversight as appropriate and assist in the development of a branch oversight framework including implementation of monthly reporting and annual due diligence of branch offices.

Delegate oversight

  • Oversight of distribution including sales, marketing and product:

  • Understanding the delegates distribution model and framework;

  • Assisting in the development of an oversight process of the key distribution pillars;

  • Helping develop appropriate reporting for the Conducting Officers, HMSA Board and Fund Board.


  • Ensure investor complaints processes are in place and effective, monitoring complaints from investors in the Luxembourg and Irish fund ranges, establishing appropriate reporting.

  • Work with Distribution Management and Distribution Projects to support on-going and future Distribution change projects as required.

Supervisory Responsibilities

  • None

Technical Skills and Qualifications

  • Good working knowledge of investment funds and products and their distribution

  • Good IT skills, including PowerPoint, Excel and database used for analysis and reporting purposes

  • Graduate preferred

  • IMC or equivalent preferred

Competencies Required

  • Strong analytical skills and attention to detail

  • Strong organisational and project management skills

  • Ability to work under pressure and to tight deadlines

  • Good communication skills, both verbal and written, and the ability to liaise with senior management, peers and other team members

  • Committed team player

  • Prepared to work hard and will enjoy the challenges of a fast moving and changing environment

  • Strong management of stakeholders and their issues

Ongoing competence in the role to be assessed by:

  • Annual Performance Appraisal

  • Completion of all assigned Compliance training

Compliance Requirements

At a minimum the role requires the individual to:

  • Place the interest of Janus Henderson’s Clients first and always act in accordance with TCF (Treating Customers Fairly) principles

  • Understand and comply with any federal, state, and foreign laws and regulations applicable for the role, and seeking the guidance of Compliance if this is unclear at any time

  • Understand and comply with all relevant Janus Henderson policies applicable for the role and seeking the guidance of the relevant policy owner if this is unclear at any time.

The individual in the role is ultimately accountable for his/her own actions and is responsible for seeking further information on any or all of the above as necessary.

Janus Henderson Investors (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson Investors at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investors' Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.