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Janus Henderson Investors Senior Network Engineer in London, United Kingdom

We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively-managed products. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi-asset and alternatives. Our high-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work.

The department

The Network and Communications team are responsible for all voice and data networking platforms at Janus Henderson.

Overview of the role

You will be working within the network and communications team, providing technical leadership for network related projects, network engineering improvements to the existing infrastructure and network operations support.

Duties and responsibilities

You will:

  • Work within the network & communications operations team, responsible for designing and implementing new solutions.

  • Assist with the implementation and ongoing support of an enterprise-class networking and communications environment.

  • Assist with managing incoming network incident and problems. and working these to resolution.

  • Liaise with vendors, carriers, service providers and clients to resolve problems and design new requirements.

  • Assist project managers to implement major new projects.

  • Assist the team to implement service improvements, security fixes and routine upgrades.

  • Assist with proactive improvement initiatives including the analysis of best practices, identification and mitigation of risks posed by single points of failure, root cause analysis, auditing current infrastructure and design, and testing for redundancy and failover.

  • Agree design standards and ensure they are followed by the wider team, peer review and approve changes.

  • Regularly interact with Infrastructure Architecture team to ensure Design Standards match Architecture Positions.

  • Ensure appropriate documentation is created and published (High Level Designs, Low Level Designs, Operability Guides, network diagrams, etc.).

  • Provide excellent customer service and support to our clients and partner organizations.

  • Provide split shift coverage of office working hours between 8am-6pm.

  • Provide out of hours support via on call rota.

  • Occasional weekend work as required.

  • Occasional travel to data centres and remote offices as required.

  • Carry out additional duties as assigned.

Supervisory responsibilities

  • No

Technical skills and qualifications

  • Cisco routing and switching platforms.

  • Cisco data centre platforms, such as Nexus switches, NX-OS & ACI fabrics.

  • Cisco wireless LAN controllers and wireless access points.

  • Cisco WAN acceleration platforms.

  • Cisco ISE platform for TACACS, wired and wireless NAC.

  • Palo Alto firewalls, Global Protect, App-ID, Content-ID, Panorama.

  • F5 BigIP load balancers.

  • Netscaler load balancers and Citrix gateways.

  • Understanding of MPLS managed service WAN operations.

  • Understanding of Internet BGP, DMVPN and IPSEC VPN operations.

  • Deep understanding of TCP/IP, OSPF, BGP, MPLS, NAT, 802.1x, Spanning-Tree, QoS.

  • Solarwinds network management platform.

  • Use of analysis tools such as Wireshark.

  • Virtualized data centre environment networking.

  • Cloud connectivity to AWS and/or Azure.

  • Knowledge of Python, Ansible and Terraform is desirable.

  • Knowledge of Cisco ACI is desirable.

  • CCNP or higher preferred.

Competencies required

In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:

  • Demonstrable experience working in a global enterprise class, mission critical, 7x24X365 network and communications environment.

  • Demonstrate technical leadership in all areas of networking.

  • Excellent written and verbal communication and strong interpersonal skills, ability to interact with all levels of management and staff as well as outside vendors, contractors, service providers and consultants.

  • Maintain a professional manner and remain calm under pressure.

  • Initiative and willingness to seek and achieve improvements to processes and technology.

Ongoing competence in the role to be assessed, in line with applicable regulatory requirements, by:

  • Annual performance appraisal

  • Completion of all assigned compliance training

  • Annual attestation (Knowledge and Competence in-scope roles only)

Compliance requirements

At a minimum the role will require you to:

  • Place the interest of Janus Henderson’s Clients first, act in accordance with TCF (Treating Customers Fairly) principles

  • Understand and follow laws and regulations applicable for your role, seeking the help of your supervising manager or Compliance if additional guidance is required

  • Understand and abide by all Janus Henderson policies applicable to your role, and seek support/guidance of the policy owner guidance when required

  • You are ultimately accountable for your actions and responsible for seeking further information on any or all of the above as necessary.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.