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Janus Henderson Investors Production Database Administrator in London, United Kingdom

We are a leading independent global asset manager, dedicated to delivering the best outcomes for our clients through a highly diversified range of actively-managed products. We are truly global, supporting our individual and institutional investors across a range of products, encompassing equities, fixed income, multi-asset and alternatives. Our high-energy and collaborative culture at Janus Henderson helps our client achieve their goals and ensures that our people love the place they work.

The department

The IT department plays a crucial role in supporting the success of Janus Henderson Investors. With around 200 people between London and Denver, we are responsible for developing and implementing state-of-the-art software to support our fund management, trading, distribution and operational areas and for maintaining a stable and resilient IT infrastructure platform.

Overview of the role

The Database Administration Team has responsibility for the database estate in JHI. This involves the administration and availability of database systems running mainly on Oracle or SQL Server, on-premises and on public cloud platforms, to attain the highest level of reliability and performance possible.

The role involves forging good relationships with a range of IT professionals. These include: database developers to help optimise T-SQL or PL/SQL code, other IT teams to come up with strategic solutions to recurring problems, and server engineers to develop and implement capacity and performance management plans. Additionally, the role requires a service-oriented mentality, an ability to take ownership of the problems and requests assigned, and a focus on managing and resolving issues in alignment with Service Level Agreements (SLAs).

Duties and responsibilities

You will:

  • Provide timely 24/7 support for database services such that production database availability is at 100% outside of scheduled maintenance.

  • Ensure availability, integrity, and security of data, according to published SLAs.

  • Stay informed of security vulnerabilities and helps assess risk of external issues. Remediate findings. Deploy patches and software updates as needed.

  • Work with other IT teams and the business to keep the environment on supported versions. Uses metric tools to analyse environment health and proactively address pending issues.

  • Analyse, redesign and improve processes and procedures.

  • Work with other IT groups to ensure disaster recovery plan and backup strategy are appropriate.

  • Monitor the use of compute and storage capacity an ongoing basis and takes actions to optimize use of space, optimise database access and storage and manage resource allocation. Monitor and tune databases to applications as needed.

  • Ensure SLA targets for incident and service request management processes are met

  • Support the Charles River Order Management System at the database level on Oracle, and provide analysis and development support to the project teams.

  • Deliver DBA components of projects and business as usual work to agreed outcome and timeframes.

  • Adhere to, and operate within, our business and change control processes, enforcing Release Management procedures consistently.

  • Be recognised as a reliable, knowledgeable technical resource on Oracle and SQL Server.

  • Understand Janus Henderson’s Business and IT strategy, and how your role supports this.

  • Carry out additional duties as assigned.

Supervisory responsibilities

  • No

Technical skills and qualifications

  • Degree or equivalent preferred.

  • Required experience working in a related field.

  • Required experience of MicrosoftSQL server (any versions 2012 to 2019).

  • Preferred experience of Oracle (versions 11g-19c) on Windows or Unix.

  • Preferred experience of PaaS and SaaS implementations in Azure or AWS.

  • Preferred DevOps, Agile, Infrastructure as Code experience with Terraform or similar.

  • Preferred RHEL 8 knowledge.

  • Preferred knowledge of Dataguard and RMAN backup and DR implementations.

  • Preferred perl knowledge and ability to write perl admin scripts.

  • Ability to provide overnight on-call support for batch processes.

  • Experience of WAN-based replication or multi-site use over a WAN.

  • Knowledge of large scale fault tolerant system essential, specifically Windows clustering / SQL Clustering / AlwaysOn / DataGuard / VMWare SRM.

  • Knowledge of host virtualisation with VMWare or Hyper-V.

  • Strong interpersonal and communication skills.

  • Strong analytical and problem solving skills.

Competencies required

In addition to putting clients first, acting like an owner, and succeeding as a team, the competencies for this role include:

  • Knowledge of Financial Instruments; Investment management experience is preferred.

  • Experience of high-pressured client facing environments essential.

  • Collaborative approach.

  • Displays passion, belief and energy.

  • Takes personal responsibility.

  • Organised, methodical and systematic with good attention to detail.

  • Position requires multi-tasking, prioritizing and meeting deadlines; a flexible outlook and attitude.

Ongoing competence in the role to be assessed, in line with applicable regulatory requirements, by:

  • Annual performance appraisal

  • Completion of all assigned compliance training

  • Annual attestation (Knowledge and Competence in-scope roles only)

Compliance requirements

At a minimum the role will require you to:

  • Place the interest of Janus Henderson’s Clients first, act in accordance with TCF (Treating Customers Fairly) principles

  • Understand and follow laws and regulations applicable for your role, seeking the help of your supervising manager or Compliance if additional guidance is required

  • Understand and abide by all Janus Henderson policies applicable to your role, and seek support/guidance of the policy owner guidance when required

  • You are ultimately accountable for your actions and responsible for seeking further information on any or all of the above as necessary.

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.

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