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Janus Henderson Investors Business Analyst - Client Onboarding (12 month FTC) in London, United Kingdom

Why work for us?

Janus Henderson is a leading global active asset manager. We exist to help our clients achieve their long-term financial goals. Our team exemplifies our values of putting clients first, acting like owners and succeeding as a team. Our culture is high-energy, collaborative, and forward-thinking with opportunities to grow in an exciting career. We invite you to consider joining our dynamic, global team!

Our culture is the foundation for how we interact with clients and one another as part of our unique, people-focused work environment. We support a flexible hybrid working model that allows teams to build a strong and positive culture by inspiring innovation and increasing collaboration. Currently our hybrid working model allows employees to work 3 or more days in office and the remaining time remotely.

Employees and Managers will discuss and determine what schedule works best for them and the team, with additional flexibility available based on the role, business needs, and individual circumstances. JHI Workplace Practices is subject to change as the future of work within our organization evolves.

Your opportunity

  • Support delivery of an Operational Enablement programme focusing on the client onboarding operating model. The work will require cross-functional engagement with the business to deliver operational efficiencies and governance frameworks that are robust, scalable, and most importantly, deliver exceptional client experience.

  • Design and facilitate workshops to document current and target state process maps

  • Documenting current and target state processes accurately and to the level of detail required

  • Lead the delivery of change identified as a result of business analysis activity

  • Development of BAU operating models, ensuring changes implemented are robust, efficient and scalable

  • Canvassing stakeholder views/opinions from a broad range of internal teams, including operations, sales and client account management

  • Creation and amendment of team management artefacts, including: team procedures, controls, internal reporting templates and processes, terms of reference, toolsets, and record management

  • Producing training material and/or assisting in the delivery of, where appropriate

  • Liaison with business subject matter experts and technology teams to document business requirements for changes to the relevant applications

  • Document Management – maintain project documentation in a well-structured channel in Teams

    What to expect when you join our firm

  • Hybrid working and reasonable accommodations

  • Generous Holiday policies

  • Excellent Health and Wellbeing benefits including corporate membership to ClassPass

  • Paid volunteer time to step away from your desk and into the community

  • Support to grow through professional development courses, tuition/qualification reimbursement and more

  • All-inclusive approach to Diversity, Equity and Inclusion

  • Maternal/paternal leave benefits and family services

  • Complimentary subscription to Headspace – the mindfulness app

  • All employee events including networking opportunities and social activities

  • Lunch allowance for use within our subsidized onsite canteen

    Must have skills

  • Robust and proven track record as a business analyst

  • Experience of end-to-end client onboarding operating models

  • Strong Microsoft office skills including Teams, Project, Excel, Word and PowerPoint

  • Able to work in a matrix management environment

  • Highly organised with excellent communication skills

  • Excellent stakeholder management skills – the ability to work across all levels of the organization

  • A rolled-up sleeve positive and delivery focused approach

    Nice to have skills

  • Experience with Microsoft Visio preferred

  • Aligned Project Certifications preferred

  • Background in financial services (ideally asset management)

    Supervisory responsibilities

  • No

    Potential for growth

  • Mentoring

  • Leadership development programs

  • Regular training

  • Career development services

  • Continuing education courses

    You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

    Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).

    All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.